Accessibility

Accessibility Statement

Last updated: April 2026

Our Commitment

Real Asset Management Inc. is committed to ensuring digital accessibility for all people, including those with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).

Conformance Status

We are actively working toward WCAG 2.1 Level AA conformance. Our current efforts include:

  • Providing text alternatives for non-text content, including images and icons
  • Ensuring sufficient color contrast between text and background colors
  • Making all functionality available via keyboard navigation
  • Providing visible focus indicators for keyboard users
  • Using semantic HTML markup to support assistive technologies
  • Ensuring form fields are properly labeled
  • Designing content that works with screen readers and other assistive technologies

Known Limitations

While we work toward full accessibility, some content may not yet fully conform to WCAG 2.1 Level AA. Areas we are actively improving include:

  • Older photographs that may lack complete alternative text descriptions
  • Third-party embedded content (such as the AppFolio resident portal), which is governed by AppFolio's own accessibility practices

Technical Specifications

Accessibility of this website relies on the following technologies:

  • HTML5
  • CSS3
  • WAI-ARIA (Accessible Rich Internet Applications)
  • JavaScript

Physical Accessibility

Hourglass Park Apartments is committed to providing equal access to housing for all persons, including those with disabilities. If you require a reasonable accommodation or modification related to your tenancy or a housing application, please contact our leasing office.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, or if you need information in an alternative format, please contact us:

Real Asset Management Inc.

Hourglass Park Apartments

9505 Gold Coast Dr, San Diego, CA 92126

Phone: 858-578-4800

Email: leasing@hpa-apts.com

We aim to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Housing and Urban Development (HUD) or the California Department of Fair Employment and Housing (DFEH).